Shipping Policy

Current Shipping Methods:

At this time we are able to offer the following shipping options.

Canada Post:

Shipping Policy:

By purchasing on the website, you CONFIRM you are of legal age in the Province or State where you reside and your shipped order:

  • COMPLIES with your local Provincial, State, Federal and country laws

  • will ONLY be used for in-vitro laboratory research

All orders that have been verified paid by 3:00 pm ET will be dropped off at a Canada Post office the same business day. We do not mail out on weekends or holidays.

Reshipping / Refund Policy:

Standard Lettermail (anywhere) : No reship or refund available.

Xpresspost (ONLY within Canada) : The ONLY situation when a one time reship (up to $300 value) is available is when Canada Post confirms they lost your order during delivery. (NOT applicable if your tracking status states “Delivered”)

Canada:
$0: Standard Lettermail
$0: Xpresspost: Order total $250+ (after discounts, before taxes)
$25: Xpresspost: Order total $1 – $249.99 (after discounts, before taxes)

USA:
$0: Standard Lettermail
$50: Xpresspost USA Tracked Mail (on any order)

International:
$0: Standard Lettermail
$50: Registered Tracked Mail